Would you like to return an item? No problem! Use our returns form for quick and uncomplicated processing. We will process your return within 2-3 working days.
This is how the return works:
- Completely fill out the form below
- You will receive a return label from us by email
- Send the goods back well packaged
- After receipt of the goods, the refund will be made within 5-7 working days
💡 Important: Please do not return any goods without being asked. Always use our returns form so that we can assign your return correctly.
Frequently asked questions about returns
How long do I have to make a return?
You have 14 days from receipt of the goods to register a return.
Who pays the shipping costs?
In the case of justified complaints (damaged or incorrect goods), we will cover the shipping costs. For other reasons, you will be responsible for the return shipping costs.
When will I get my money back?
The refund will be made to your original method of payment within 5-7 working days of receipt of the goods.